Our flat rate for shipping for $25.00 is for one box, if you order multiples of boxes we will send you updated shipping, at the lowest rate possible.
All domestic orders ship out of our studio in Los Angeles, CA within 1-4 business days and will arrive within 3/4 days, after shipment.
Shipping delivery: RUSH ORDERS AVAILABLE. Expedited shipping costs apply. All shipping will arrive with signature required, unless asked for by the customer. if lost or stolen we will do everything we can to help you find your package. We will send you a tracking number as soon as we ship. On shipments to residence we do not ask for a signature, so please double check the address or we can charge you for signature $4.99, We will help in every way we can to help locate your package.
see below regarding shipping guarantees:
please email us if you would like signature delivery
Email Hello@GratitudeCollaborative.com for rush orders - we can work with your time frame.
ALL SALES ARE FINAL. We only accept returns for refund or exchange if they are items damaged in transit. Please email Hello@GratitudeCollaborative.com if you have received a damaged product.
We deliver 1-2 days after the order is places, unless other wise specified. If you need something hand delivered on a specific day please include in the notes. Same day is something we try to accommodate just please email Hello@GratitudeCollaborative.com with "SAME DAY" in the subject line so we know we need to make it happen :)
Our boxes are left at the persons door, and unless customer has stated a delivery time, we will not be responsible if box is stolen. We take a photo of every box delivered. We will place it out of the sun if at all possible, and call the number we have for the recipient to let them know.
Please note if you order a box with flowers and it is not in a 30 mile delivery zone we will substitute with items greater than the flowers. It will let you add flowers but will let you know that your box will be shipped not hand delivered.
Please note shipping dates are not guaranteed.
Shipments we always ship 2 days USPS. We can’t guarantee any date unless we use Fed EX, and extra charges will apply. Please request if you need it.
Once it leaves our facility we will help as much as we can to get your package to your location.